Frequently Asked Questions

PEREFILE is a universal file conversion service. We support converting documents, images, videos, web pages, and archives between various formats.

Yes, absolutely safe. All files are transmitted over secure HTTPS connection, and after processing they are automatically deleted from our servers according to your subscription plan.

Storage time depends on your plan: Free — 1 hour, Start — 24 hours, Standard — 48 hours, Professional — 7 days.

We support all popular formats: PDF, DOC, DOCX, RTF, TXT, XLS, XLSX, CSV, PPT, PPTX, ODT, ODS, ODP.

Yes, we preserve the original formatting as much as possible, including fonts, styles, tables, and images. However, some specific elements may display differently depending on the target format.

Limits depend on file type and plan: Documents — up to 300 MB, Images — up to 100 MB, Videos — up to 1 GB (Professional), Web pages — no limits.

Yes, we have a free tier with limitations: 3 operations per day, files up to 15 MB, 1 hour storage. This is enough for basic tasks.

Promo codes provide subscription discounts: WELCOME50 — 50% off the first month, STUDENT30 — permanent 30% discount for students, referral codes — discounts for inviting friends.

Yes, you can cancel your subscription at any time in your account. After cancellation, you'll retain access until the end of the paid period, then your account will switch to the free tier.

Check: file size doesn't exceed plan limits, file format is supported, daily operation limit isn't exhausted, stable internet connection. If the problem persists, contact support.

API is available for the Professional plan. Get your API key in your account and use the documentation at /api/docs to integrate with your systems.

Yes, our service is fully optimized for mobile devices. You can upload and convert files from your phone or tablet via web browser.